Send your product to the Service Centre, located at 1265 Rama9 Rd., Suan Luang, Bangkok 10250 (Opening hours: 8:30am to 5:30 pm from Mondays to Fridays. Closed on Weekends & Public Holidays).

Bring your product to any of our nationwide OSIM Stores and they can send it back to the Service Centre without any delivery charges.

A Product Valet Service is available (350 Baht per trip) for small to medium sized products if you do not have time to visit us personally to send in or collect your product within 30km from Bangkok. Kindly contact the Service Centre to schedule your requirements.Call us via our Customer Service Hotline (+662 370 4956) for further assistance. However, kindly note that we might not be able to answer your queries immediately if there is often a queue for this option. If you are not able to reach us, please leave a message in our Line@ official (you name, phone number and problem that you might have) and we will reply to you. Our LineID is @osimthai

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